Please take a moment to review our spa policies. Our courteous staff is available to answer any questions you may have. Please feel free to contact us.
The spa offers each guest the chance to relax in a tranquil setting. While in the spa, we would appreciate you turning off your cell phone/pager; speak softly as a courtesy to others.
Please let us know your preferences, whether it is in the room temperature, volume of music, or massage pressure, so we can provide the most enjoyable service.
No Children, Please
Due to liability reasons and to ensure a relaxing experience for all of our clients, we do not allow children under the age of 12 to accompany parents to spa or salon appointments. We understand that childcare is not always available and will be more than happy to reschedule an appointment to a time that meets your needs. As always, we do require 24 hours notice to cancel or reschedule in order to avoid fees. We love children, and we hope you understand, we cannot assure their safety in a professional environment. We also do not want to compromise the relaxation of our guests.
If you have an appointment, this time is reserved exclusively for you. In the event that you must cancel your appointment, we require a 24 hour advance notice for all spa/salon services.
Polished Outlook Salon & Spa Gift Certificates are available for individual services, treatment services, spa packages, corporate gifts and incentives, specific dollar amounts, products or gifts. Gift certificates must be present at the time of the service to be redeemed. We cannot be held responsible for lost or stolen gift certificates. Gift Certificates are non refundable. Gift certificates are not redeemable if lost or stolen. Our gift certificates are valid one year from the date of purchase. In order to redeem your expired gift certificates we charge an additional 20%. All certificates over three years old are not valid.
We invite you to try our specialty line of skin essentials, cosmetics, and more. Consult a
spa specialist for assistance when purchasing products. Our products are never tested on animals.